Last updated: June 2026
We are committed to providing you with a seamless and enjoyable food delivery experience. Please take a moment to review our shipping policy.
We currently deliver to limited zones and areas across Ranchi. For details about whether your location is covered, please connect with our customer support team via the contact number or email provided on our website. We do not deliver to areas outside our specified zones.
Delivery times may vary depending on your location and current order volume. Our standard delivery slots are 7:00 AM or 9:00 AM for morning deliveries, and 7:00 PM or 9:00 PM for evening deliveries. While we strive to deliver within the selected time slot, actual delivery times may be affected by traffic, weather conditions, or other unforeseen circumstances.
Upon successful placement of your order, you will receive order confirmation within our application. This confirmation includes your complete order details and expected delivery time. You can track your order in real-time through our app for the latest updates on preparation and delivery status.
We maintain affordable delivery fees to ensure accessible nutrition for all our customers. The delivery charge will be clearly displayed during the checkout process before you confirm your order. This ensures complete transparency with no hidden costs.
To qualify for delivery, there is a minimum order amount. Orders below this threshold may be subject to additional charges or may require pickup from our location. The minimum order requirement is clearly displayed in the app.
We partner with reliable third-party delivery services to bring your orders to your gym. Each delivery partner follows our strict guidelines to ensure a secure, efficient, and professional delivery experience. All delivery partners are vetted and trained to handle food products with care.
You can make changes or cancel your order before it is accepted by our kitchen team. Once your order has been confirmed and preparation has begun, changes or cancellations may not be possible. Please contact our customer support team immediately for any assistance regarding order modifications or cancellations.
In the event of adverse weather conditions such as heavy rain, storms, or extreme heat, delivery times may be affected or temporarily suspended in specific areas. We prioritize the safety of our delivery partners and customers above all else. We appreciate your understanding in such situations, and our team will do its best to minimize any disruptions to your delivery. You will be notified of any weather-related delays through the app.
For issues related to the quality of delivered food, incorrect orders, or damaged items during delivery, please contact our customer support team immediately with photographic evidence if possible. We will investigate the matter promptly and provide appropriate resolution, which may include a refund or replacement meal at no additional cost.
Our dedicated customer support team is available to assist you with any questions or concerns regarding delivery and shipping. Feel free to reach out via the contact number or email mentioned on our website, or visit our Contact Us page for multiple ways to get in touch. We will be happy to address any issues promptly and professionally.
Contact Us →By using our food delivery application, you agree to our shipping policy and all terms of service. Please review our complete Terms of Service for more information about your rights and responsibilities as a customer.